This Privacy Policy describes how Amrutveda (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from amrutveda.in (the “Site”), or otherwise interact with us (collectively, the “Services”).

By using our Services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use or access our Services.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page with the “Last Updated” date revised.

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Information We Collect

1. Information You Provide Directly

• Contact details: name, email, phone number, billing/shipping address.

• Order details: products purchased, payment confirmation, transaction history.

• Account details: username, password, and related security information.

• Customer support communication: messages, inquiries, and related correspondence.

2. Information We Collect Automatically

• Usage data: device type, browser type, IP address, pages visited, actions taken on our Site.

• Cookies and tracking technologies: for analytics, personalization, and advertising purposes.

3. Information from Third Parties

• Shopify (our e-commerce platform).

• Payment processors (e.g., credit/debit card or UPI providers).

• Shipping and logistics partners.

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How We Use Your Information

• Order Fulfillment: To process payments, arrange shipping, manage returns, and provide customer support.

• Account Management: To create and maintain your account and related services.

• Marketing & Communication: To send updates, offers, and promotional messages (you can opt out anytime).

• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent or illegal activity.

• Service Improvement: To analyze usage, improve user experience, and enhance product offerings.

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Cookies

We use cookies and similar technologies to operate and improve our Site. These may include Shopify cookies and analytics tools. You can manage or disable cookies via your browser, but this may affect functionality.

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Disclosure of Information

We may share your personal information in the following circumstances:

• With vendors and service providers (Shopify, payment processors, logistics partners).

• With business and marketing partners.

• With affiliates and within our corporate group.

• For legal purposes (to comply with regulations, prevent fraud, enforce our Terms).

• In case of business transfers (e.g., mergers, acquisitions).

We do not sell or share your sensitive personal data without your consent.

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User Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.

• Restrict or object to processing.

• Withdraw consent for marketing communication.

• Request portability of your data.

You can exercise these rights by contacting us at amrutveda.care@gmail.com.

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Children’s Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe your child has shared information with us, contact us for deletion.

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Data Retention & Security

We retain your information as long as necessary to provide our Services, comply with legal obligations, and resolve disputes. While we implement reasonable safeguards, no system is completely secure.

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Third-Party Links

Our Site may link to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing information.

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International Users

Your data may be stored or processed outside your country of residence. For international transfers, we rely on legally recognized mechanisms to ensure data protection.

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Complaints

If you have concerns about how we handle your data, please contact us. If unsatisfied with our response, you may escalate to your local data protection authority.

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Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, contact us:

📩 amrutveda.care@gmail.com
📍 Amrutveda, G-9, Vaishnodevi Heights, Vaishnodevi Road, Vankala, Jahangirpura, Dahin Nagar, Surat, Gujarat 395005, India